Device42 (DCIM)
Device42, a Freshworks company, combines agentless discovery, CMDB, IPAM and DCIM with drag-and-drop room, rack and cabling models plus power and thermal monitoring. Self-hosted virtual appliance on VMware, Hyper-V, Xen, KVM, AWS or Azure.
- Type
- Full suite
- Owner
- Freshworks
- Deployment
- On-prem or own cloud
- Pricing unit
- Per device
- Status
- Active
- Verified
Documented features
- Asset management : yes
- Power monitoring : yes
- Environmental monitoring : yes
- Capacity planning : yes
- Change and work orders : not published
- 3D views : not published
- Documented API : yes
- Free trial : yes
DocumentedNoNot published
Go to Device42 Compare with Hyperview, Sunbird dcTrack, CommScope iTRACS Request a quote
Every field, sourced
The number opens the source- Type Full suite (assets, capacity and change in one product), monitoring (live power and environmental data), specialist (RFID asset tracking, thermal optimization or network monitoring with DCIM features) or open source.
- Full suite 1
- Product focus What the product mainly does, in the vendor’s own framing.
- Full DCIM suite 1
- Deployment Where it runs: vendor-hosted SaaS, on your own servers (on-prem), either, or on-prem plus your own private or public cloud.
- On-prem or own cloud 5
- Assets Tracks racks, devices and their lifecycle.
- Yes 1
- Power Reads live power data from PDUs, UPS or meters (natively or via add-on).
- Yes 1
- Environment Reads temperature, humidity or other sensor data.
- Yes 1
- Capacity planning Plans space, power and cooling capacity or runs what-if scenarios.
- Yes 2
- Change / work orders Manages change requests, work orders or provisioning workflows.
- Not published
- 3D views Offers 3D floor, room or rack views.
- Not published
- API Documented API for integration.
- Yes 1
- Key integrations Named integrations stated by the vendor.
- ServiceNow, Jira, Splunk, Puppet, Chef, SCCM, Infoblox 1
- Device protocols Device protocols the product collects data over (SNMP, Modbus, BACnet, IPMI).
- Not published
- Open source Source code published under an open-source license.
- No 1
- License Open-source license, where applicable.
- Not published
- Pricing unit What the price is counted in: assets, cabinets, nodes, devices, objects, footprint, a flat subscription, quote only, or free.
- Per device 3
- Public price List prices published on the vendor's site.
- No 3
- Starting price The lowest price the vendor publishes, or a third-party listing where the vendor publishes none (labelled). Quote-only products are empty.
- Not published
- Free trial Vendor or listing confirms a free trial.
- Yes 1
- AI features AI features the vendor documents. Null if none documented.
- InsightsAI chat that writes SQL for custom reports; AI-assisted data normalization and enrichment 1
- Owner Company that owns the product today.
- Freshworks 4
- Status Whether the product is actively sold.
- Active 1
Sources
5- Device42 docs: What is Device42 accessed 2026-11-09
- Device42: Data center capacity planning accessed 2026-11-09
- Device42 pricing accessed 2026-11-09
- TechCrunch: Freshworks acquires Device42 for $230M accessed 2026-11-09
- Device42 docs: Deploy Device42 accessed 2026-11-09
Device42 alternatives
- Hyperview Full suite, SaaS, $3 per asset per year, 500-asset minimum
- Sunbird dcTrack Full suite, SaaS or on-prem, $19.50 per cabinet per month, billed annually
- CommScope iTRACS Full suite
- Cormant-CS Full suite, SaaS or on-prem
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